Global search error

Siren Platform/Investigate Tech Support Community
1

Hi again,

Evey time I use the “global search” I get the following error -

Global Search: An HTTP request has failed to connect. Please check if the Investigate server is running and that your browser has a working connection, or contact your system administrator.

OR this one

Global Search: Error 400 Bad Request: Request Timeout after 45000ms

Any idea how to fix it?

2

Hi James,

Are you able to open the dashboard and perform activity on Investigate , Is Investigate and ES both are up and running fine if yes do you see any error logs ?

Note: The setting siren:globalSearchTimeout dictates the time period in seconds at which a global search query will time out.

The default value for this setting is 30 seconds. You can change this under the Advance settings in Investigate.

Regards
Manu Agarwal