# Web Services - Heap Overflow

**URL:** <https://community.siren.io/t/web-services-heap-overflow/359>\
**Category:** Siren Platform/Investigate Tech Support Community\
**Created:** [February 18, 2021, 9:48am UTC](https://community.siren.io/t/web-services-heap-overflow/359 "2021-02-18T09:48:08Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![carol.kanaverskis](https://avatars.discourse-cdn.com/v4/letter/c/ea666f/32.png) [@carol.kanaverskis](https://community.siren.io/u/carol.kanaverskis)\
**Post date:** [February 18, 2021, 9:48am UTC](https://community.siren.io/t/web-services-heap-overflow/359/1 "2021-02-18T09:48:08Z")

</div>

Hello,

I am trying to enable Web Services by modifying the configuration file as follows:

web\_services:  
global:  
enabled: true  
webhose:  
config:  
auth\_token: ‘token’

Every time I save the changes and restart the server, I get the same error message saying javascript heap overflow…

Error:  
log [09:55:54.571] [info][optimize] Optimizing and caching bundles for ingest, sentinl, web-service-manager, kibana, stateSessionStorageRedirect, timelion and status\_page. This may take a few minutes

\<— Last few GCs —\>

[1288:00000198CFEDE120] 19527 ms: Mark-sweep 1394.0 (1421.4) → 1393.4 (1421.4) MB, 563.6 / 0.0 ms (average mu = 0.130, current mu = 0.099) allocation failure scavenge might not succeed  
[1288:00000198CFEDE120] 20664 ms: Mark-sweep 1394.2 (1421.4) → 1393.6 (1421.9) MB, 1133.7 / 0.0 ms (average mu = 0.056, current mu = 0.003) allocation failure scavenge might not succeed

\<— JS stacktrace —\>

==== JS stack trace =========================================

```
0: ExitFrame [pc: 000001A2780DC5C1]

```

Security context: 0x0371a359e6c1   
1: B(aka B) [0000018BC73DCF01] [C:\Users\Administrator\Downloads\siren-platform-easy-start-11.0.2-windows-x86\_64\siren-investigate\node\_modules\terser\dist\bundle.min.js:~1] [pc=000001A2783D2741](this=0x03c6a41826f1 )  
2: G(aka G) [0000018BC73D2BC9] [C:\Users\Administrator\Downloads\siren-platform-easy-start-11.0.2-windows-x86\_64\siren-in…

FATAL ERROR: Ineffective mark-compacts near heap limit Allocation failed - JavaScript heap out of memory  
1: 00007FF7C18A87DA v8::internal::GCIdleTimeHandler::GCIdleTimeHandler+4506  
2: 00007FF7C1883246 node::MakeCallback+4534  
3: 00007FF7C1883BC0 node\_module\_register+2032  
4: 00007FF7C1BA1A4E v8::internal::FatalProcessOutOfMemory+846

Hope you can help.

Thanks, Carol.

---

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**Author:** ![Manu\_Agarwal](https://yyz2.discourse-cdn.com/flex032/user_avatar/community.siren.io/manu_agarwal/32/120_2.png) [@Manu\_Agarwal](https://community.siren.io/u/Manu_Agarwal)\
**Post date:** [February 18, 2021, 10:08am UTC](https://community.siren.io/t/web-services-heap-overflow/359/2 "2021-02-18T10:08:59Z")

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Hi Carol,

I believe you need to set this based on the OS you are on:

Set the node option in windows:

```auto
set NODE_OPTIONS=--max_old_space_size=4096

```

Set the node option in linux:

```auto
export NODE_OPTIONS=--max_old_space_size=4096

```

Once this set please start the investigate service which will resolve this issue.

If the issue still persist please share the complete error message you got.  
Also here is correct format I hope this one is correct in the investigate.yml file:

```auto
web_services:
  global:
    enabled: true
  webhose:
    enabled: false
    config:
      auth_token: 'change-me'
  jsonwhois:
    enabled: false
    config:
      auth_token: 'change-me'
  twitter:
    enabled: false
    config:
      key: 'change-me'
      secret: 'change-me'

```

Thanks  
Manu Agarwal

---

<div class="post-metadata">

**Author:** ![carol.kanaverskis](https://avatars.discourse-cdn.com/v4/letter/c/ea666f/32.png) [@carol.kanaverskis](https://community.siren.io/u/carol.kanaverskis)\
**Post date:** [February 25, 2021, 1:41pm UTC](https://community.siren.io/t/web-services-heap-overflow/359/3 "2021-02-25T13:41:26Z")

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Hi Manu,

I apologize for the delay… Thank you very much for your help!!

---

<div class="post-metadata">

**Author:** ![carol.kanaverskis](https://avatars.discourse-cdn.com/v4/letter/c/ea666f/32.png) [@carol.kanaverskis](https://community.siren.io/u/carol.kanaverskis)\
**Post date:** [March 3, 2021, 1:39pm UTC](https://community.siren.io/t/web-services-heap-overflow/359/4 "2021-03-03T13:39:41Z")

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Hi Manu,

Hope you are doing well. I was hoping I could use your help once again. I am trying to use Image Proxy but even after enabled, I can’t seem to get it working on the graph… Thanks again!!

---

<div class="post-metadata">

**Author:** ![Manu\_Agarwal](https://yyz2.discourse-cdn.com/flex032/user_avatar/community.siren.io/manu_agarwal/32/120_2.png) [@Manu\_Agarwal](https://community.siren.io/u/Manu_Agarwal)\
**Post date:** [March 8, 2021, 3:24pm UTC](https://community.siren.io/t/web-services-heap-overflow/359/5 "2021-03-08T15:24:55Z")

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Hi Carol,

Sorry for the delay in reply.

Can you please have a new post for this issue and provide the investigate.yml file configuration you use for the image proxy with an error you are getting.

Regards  
Manu Agarwal

---

<div class="post-metadata">

**Author:** ![carol.kanaverskis](https://avatars.discourse-cdn.com/v4/letter/c/ea666f/32.png) [@carol.kanaverskis](https://community.siren.io/u/carol.kanaverskis)\
**Post date:** [March 9, 2021, 8:31am UTC](https://community.siren.io/t/web-services-heap-overflow/359/6 "2021-03-09T08:31:17Z")

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Hi Manu,

Absolutely. Thank you.